Installing an 800kVA Generator on an Upper Floor in the Philippines – How SMAT Partnered with a Client to Solve the “Impossible”

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The Client & Their Need

A building owner in Metro Manila needed a reliable 800kVA backup generator to ensure uninterrupted power for their tenants. The ideal location for the generator was second floor – a reinforced mezzanine that offered:

Noise containment – less disturbance to street-level neighbors

Space efficiency – ground floor was reserved for retail and parking

The client was firm on this location. And SMAT’s job was to make it work – not to say “move it downstairs.”

Standard delivery trucks could only reach the ground floor. A conventional crane lift from outside faced obstacles: balconies, power lines, and limited street clearance. The SMAT Approach: No One-Size-Fits-All. Just Problem-Solving, Together.We didn’t say “no.” We said: “Show us the space. Let's measure. Let's think together.”

Our engineering team visited the site three times. We brought measuring tools, cameras, and a crane operator. After detailed surveys, we found a path that no one had seriously considered:

The plan:

Position a crane in the adjacent open lot. Temporarily remove a large window frame on the upper floor's equipment room wall. Lift the 800kVA generator carefully through the window opening. Slide the unit onto pre-installed steel rails and position it onto the prepared foundation pad.Every step was discussed and agreed upon with the client. They provided extra hands to protect the window frame and interior walls. We provided the engineering precision.

Within hours, it was secured on its foundation, connected to the building’s electrical system, and ready for testing.

There is no single “right” way to install a generator. But there is always a way – when your supplier is willing to stand beside you and figure it out.We don’t force cookie-cutter solutions. We listen. We survey. We calculate risks together. And we execute a custom plan that other suppliers might call “impossible.”

  • SMAT's local office is located in Quezon City, Manila. Make sure timely and rapid response to customer needs.
  • Filipino engineers team are always available for on-site installation guidance, commissioning, and training services.
  • SMAT provides regular visits to clients' sites, thus can promptly correct improper operations.
  • SMAT accepts Peso payments.
  • Adequate stock of original spare parts to ensure the smooth operation of the project.
  • Free customized product appearance color and Logo, provide ODM support.
  • VIP groups are created for customers. If you have any questions, feel free to give feedback.
  • 7*24 hours online free consulting service, including quotation, 2-3 sets of program design, AutoCAD & 3D drawings, and site planning.

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